Gift Certificates and Season Passes: upon payment, these will be mailed or held at the box office at no cost.
Tickets: there are no tickets. (Go green; save a tree!) All seats are reserved under the name of the group or individual. We've never lost anyone yet.
PRIVACY AND SECURITY POLICY
We respect your privacy and are committed to protecting it. All your information is kept secure both during the payment process and after.
Our website uses Secured Socket Layers (SSL) which encrypts data security for your online registration and payment processing.
All customer and credit card information is for use only by authorized personnel of Rainbow Dinner Theatre and Rainbow's credit card processor.
Any personal information you provide us, whether to place an order or order services, is kept confidential. We respect the privacy of all our patrons and never sell or rent personal information, nor provide such information to third parties.
Reservations can be cancelled for a full refund up to 24 hours prior to curtain. After that, we will make every effort to move your reservation to another performance. If you do not show up and do not call, you have forfeited your right to refund or exchange. In the event a refund is due, online service fees cannot be refunded.
Snow Policy: we know winter is an iffy thing. If you don't feel you can come because of the weather, just call us. We will refund or find you another date, as you like. We do ask that you wait until the day of the show (sometimes we get calls 3 days before, saying they "heard it was going to snow." Sometimes it doesn't!).
Generally shows are not cancelled due to weather, but if we do cancel, we will contact you.